SIEBEL CRM Online Training Overview
• Siebel Applications
• Introduction to Siebel Applications
• Using the Siebel Client (Siebel App Walkthrough)
• Exploring the Siebel Architecture
• How Clients Access Siebel Data
• Installing the Siebel Software
• Server Administration, Configuration and Management
• Introducing Server Administration
• Server Configuration and Management
• Securing Siebel Implementations
• Controlling Access to Views
• Controlling Access to Data
• Creating the Company Structure
• Controlling Access to Master Data
• Object Definitions
• Authenticating Users
• Understanding Object Definitions behind a Siebel Application
• Using Siebel Tools to Examine Object Definitions
• The Configuration Process
• Managing Object Definitions
• Editing and Compiling Object Definitions
• Siebel Data Model & Business Objects
• Understanding the Siebel Data Model
• Understanding Business Components
• Understanding Party Business Components
• Understanding Business Objects
• Understanding the Physical UI
• Configuring Applets
• Configuring Apps, Screens and Views
• Business Components and Fields
• Configuring Drilldowns
• Creating Business Components and Fields
• Configuring Business Components and Fields
• Configuring Picklists
• Configuring Multi-Value Groups
• Siebel Database
• Extending the Siebel Database
• Exploring Integration Strategies
• Introducing Enterprise Integration Manager
• Data Mapping
• Invoking Enterprise Integration Manager
• Event Models
• Enterprise Integration Manager Consideration
• Understanding Siebel Event Models
• Using Siebel State Model
• Introducing Siebel Workflow
• Deploying Workflow Processes
• Invoking Workflow Processes
• Assignment Manager
• Understanding Interactive & Long-Running Flows
• Assignment Manager
• Creating Assignment Rules
• Manager Configuration
• Deploying Assign. Manager
• Migrating from Development to Test
• Using Siebel Remote to Support Mobile Clients
• Administering Siebel Remote
• Final Words & Debrief
• Wrap up
• Siebel Methodology
• Siebel Case Study
• Siebel Practice Exam
• Siebel Consultant Certification Exam Guide